Terms of Service

These Terms of Service (“Terms”) form a binding agreement between you (“you” or “Customer”) and [LEGAL ENTITY NAME, e.g., GrowLinkAI, Inc.] (“GrowLinkAI”, “we”, “us”, or “our”), governing your access to and use of the GrowLinkAI website, web application, APIs, and related services (collectively, the “Service”).

PLEASE READ THESE TERMS CAREFULLY. By creating an account, clicking “I agree,” connecting a LinkedIn profile, or otherwise accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.

Section 14 (Dispute Resolution; Arbitration; Class Action Waiver) contains a binding arbitration clause and a class action waiver that affect your legal rights. Please review it carefully.

1. Definitions

• “Account” means the registered profile you create to access the Service.
• “AI Output” means any text, image, suggestion, recommendation, summary, audit, score, or other content generated by the Service's artificial intelligence features in response to your input or your connected LinkedIn data.
• “Customer Content” means all content, data, materials, and information that you submit, upload, generate, or transmit through the Service, including profile information, post drafts, audit inputs, and content imported from your LinkedIn account.
• “LinkedIn” means the LinkedIn platform operated by LinkedIn Corporation. GrowLinkAI is not affiliated with, endorsed by, or sponsored by LinkedIn.
• “Subscription” means a paid plan you select (currently Free, Pro, Agency, or Enterprise), including any add-ons.
• “Third-Party Services” means any third-party platform, application, or service (including LinkedIn, payment processors, and analytics providers) that the Service interoperates with.

2. Eligibility and Account Registration

2.1 Eligibility

To use the Service, you must be at least 18 years old, have the legal capacity to enter into a binding contract, and not be barred from using the Service under applicable law. By using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms, and “you” refers to both you individually and that organization.

2.2 Account Information

You agree to provide accurate, current, and complete information during registration and to keep that information up to date. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your Account. Notify us immediately at support@growlinkai.com of any unauthorized use of your Account.

2.3 One Account Per User

Free and Pro Subscriptions are intended for use by a single individual. Agency Subscriptions provide a defined number of seats and are intended for use by a single organization to manage multiple LinkedIn profiles in accordance with Section 5 (LinkedIn Connection and Compliance). Sharing login credentials across users is prohibited.

3. Description of the Service

GrowLinkAI is an AI-powered LinkedIn growth advisor for professionals and agencies. The Service includes, depending on your Subscription tier and as updated from time to time:

• LinkedIn profile connection, analysis, and audit features;
• AI-assisted content generation, including post drafts, variants, and image suggestions;
• Conversational AI advisor functionality;
• Post scheduling and one-click publishing to LinkedIn;
• Engagement and growth analytics;
• Multi-profile management for Agency and Enterprise tiers; and
• Optional paid add-ons such as additional AI credits, profile audit reports, white-label branding, and analytics exports.

Features available on each tier are described on our pricing page and may change as the Service evolves. We reserve the right to modify, add, or discontinue features at any time, provided that we will not materially diminish the core features of a paid Subscription during the term you have already paid for without offering a pro-rata refund of unused fees.

4. Subscriptions, Free Trials, Pricing, and Payment

4.1 Subscription Tiers

Current Subscription tiers are: Free ($0), Pro ($49/month or $29/month billed annually), Agency ($119/month or $74/month billed annually for up to six (6) LinkedIn profile seats), and Enterprise (custom pricing). Pricing and tier inclusions are described on our pricing page and are subject to change as set out in Section 4.6.

4.2 Free Tier

The Free tier is provided at no cost subject to usage limits described in the Service (for example, monthly AI message limits, post-generation limits, and reduced analytics depth). We may modify or discontinue the Free tier at any time, with reasonable notice where practicable.

4.3 Free Trial

Pro and Agency Subscriptions may be offered with a seven (7) day free trial. No credit card is required at the start of the trial unless we expressly state otherwise. At the end of the trial, you may choose to subscribe to a paid plan; if you do not subscribe, your Account will revert to the Free tier or be paused, depending on the trial type. We may limit free trials to one per user or organization.

4.4 Billing and Auto-Renewal

Paid Subscriptions are billed in advance on a monthly or annual basis depending on the plan you select. Subscriptions automatically renew at the end of each billing cycle at the then-current renewal price unless cancelled before the renewal date. By providing payment information, you authorize us (and our payment processor) to charge the applicable fees and any taxes to your designated payment method for each renewal until you cancel.

4.5 Add-Ons and Usage-Based Charges

Optional add-ons (for example, additional AI Chat credits, profile audit reports, additional LinkedIn profile seats, white-label branding, analytics exports, AI image generation credits, and priority support) may be purchased on a one-time or recurring basis. One-time purchases are non-refundable once delivered. Recurring add-ons follow the same billing and cancellation rules as your underlying Subscription.

4.6 Price Changes

We may change Subscription or add-on pricing at any time. For paid Subscriptions, price changes will not apply to the current billing cycle you have already paid for. We will provide at least thirty (30) days' notice of any price increase that will apply at your next renewal, sent to the email associated with your Account. Continued use of the Service after the change takes effect constitutes acceptance of the new price.

4.7 Taxes

All fees are exclusive of applicable taxes, levies, and duties (including VAT, GST, and sales tax). You are responsible for all such taxes associated with your purchase, except for taxes based on our net income.

4.8 Failed Payments

If a payment fails, we may suspend or downgrade your Account after reasonable notice. You remain responsible for fees accrued before suspension. We may engage third parties to collect overdue amounts and may charge reasonable costs of collection to the extent permitted by law.

5. LinkedIn Connection and Platform Compliance

5.1 Connecting Your LinkedIn Account

Use of most Service features requires you to connect a LinkedIn account through LinkedIn's official authentication mechanism (OAuth). By connecting, you authorize the Service to access, retrieve, store, and process information from your LinkedIn account as needed to provide the Service, and you represent that you have the right to do so.

5.2 You Remain Responsible for LinkedIn Compliance

Your LinkedIn account is governed by LinkedIn's own User Agreement, Professional Community Policies, and other LinkedIn terms (collectively, “LinkedIn Terms”). You are solely responsible for complying with the LinkedIn Terms when using the Service. We do not control LinkedIn and are not responsible for any action LinkedIn takes against your account, including restriction, suspension, or termination.

5.3 What the Service Does Not Do

The Service is designed to support account-safe LinkedIn growth. The Service does not, and you must not use the Service to:

• Automate likes, comments, follows, connection requests, messages, or other engagement actions;
• Impersonate any other person or misrepresent your identity or affiliation;
• Scrape, harvest, or collect data from LinkedIn or its users in violation of the LinkedIn Terms;
• Operate fake, bot, or coordinated inauthentic accounts;
• Circumvent any rate limit, technical control, or anti-abuse measure imposed by LinkedIn; or
• Engage in any activity that violates the LinkedIn Terms or applicable law.

5.4 Multi-Profile Use (Agency and Enterprise)

Agency and Enterprise Subscriptions allow you to connect multiple LinkedIn profiles, but each connection must be made through that account holder's own OAuth authorization. You may not access or use any LinkedIn account using shared credentials, harvested cookies, session tokens, or any method other than the account holder's lawful authorization. By connecting a third party's LinkedIn profile, you represent that you have a written agreement with that person authorizing you to manage their profile through the Service in compliance with the LinkedIn Terms.

5.5 Suspension for Compliance Reasons

If we reasonably believe your use of the Service violates the LinkedIn Terms, applicable law, or these Terms, or creates risk for other users or the Service, we may suspend or terminate your access without prior notice.

6. Acceptable Use

You agree not to, and will not permit any third party to:

• Use the Service for any unlawful, fraudulent, deceptive, harmful, or abusive purpose;
• Generate or publish content that is defamatory, obscene, harassing, hateful, infringing, or otherwise unlawful;
• Generate content that promotes violence, discrimination, sexual content involving minors, or other content prohibited by applicable law;
• Use the Service to send spam, unsolicited commercial communications, or phishing content, or to violate any anti-spam or data protection law;
• Reverse engineer, decompile, disassemble, or attempt to derive the source code, models, or underlying ideas of the Service, except to the extent expressly permitted by applicable law;
• Interfere with or disrupt the Service, its servers, or networks, or attempt to gain unauthorized access to any portion of the Service or related systems;
• Use the Service to build a competing product or to benchmark for purposes of building a competing product;
• Resell, sublicense, rent, lease, or otherwise commercially exploit the Service except as expressly permitted (for example, through a white-label add-on on the Agency tier);
• Use any robot, scraper, or other automated means to access the Service for any purpose without our express written permission; or
• Misrepresent AI Output as not having been generated or assisted by AI when applicable law requires disclosure.

7. AI Features and AI Output

7.1 Nature of AI Output

The Service uses artificial intelligence and large language models to generate AI Output, including post drafts, variants, profile audits, scores, recommendations, and summaries. AI Output is generated probabilistically and may be inaccurate, incomplete, outdated, biased, or unsuitable for your specific situation. AI Output is not professional, legal, financial, medical, or other regulated advice.

7.2 Your Responsibility to Review

You are solely responsible for reviewing, editing, fact-checking, and approving any AI Output before publishing it to LinkedIn or any other channel, sharing it, or relying on it for any decision. We are not responsible for AI Output that you publish, share, or act upon.

7.3 Ownership and Use of AI Output

As between you and us, and subject to your compliance with these Terms, you own AI Output you generate through the Service to the extent ownership is available under applicable law. You acknowledge that other users may receive substantially similar AI Output in response to similar inputs, and that AI Output may not be eligible for copyright or other intellectual property protection in some jurisdictions.

7.4 Use of Customer Content to Provide and Improve the Service

You grant us a worldwide, non-exclusive, royalty-free license to host, copy, transmit, display, and process Customer Content and your inputs to operate, maintain, and improve the Service for you. Unless you opt out where we make an opt-out available, or unless required by your Subscription tier (for example, Enterprise data processing terms), we may use de-identified and aggregated data derived from your use of the Service to improve our models, features, and analytics. We will not use the contents of your private posts, audits, or chats to train publicly released models in a manner that would identify you.

7.5 Third-Party AI Providers

The Service relies on third-party AI providers and infrastructure. Their availability, behavior, and policies may affect the Service. We are not responsible for outages, errors, or changes in third-party AI services, but we will use reasonable efforts to maintain Service continuity.

8. Customer Content

8.1 Ownership

You retain all ownership rights in your Customer Content. We do not claim ownership of Customer Content.

8.2 License to Us

You grant us a worldwide, non-exclusive, royalty-free, sublicensable license to host, copy, transmit, display, modify (for formatting and processing), and otherwise process Customer Content solely as necessary to provide and support the Service, comply with law, and as otherwise permitted by these Terms.

8.3 Your Representations

You represent and warrant that: (a) you own or have all necessary rights to your Customer Content and the inputs you submit; (b) your Customer Content and your use of the Service do not violate the rights of any third party (including intellectual property, privacy, and publicity rights) or any law; and (c) for any LinkedIn profile or content of a third party that you submit (for example, an Agency client), you have that person's written permission to do so.

8.4 Removal

We may remove or disable access to Customer Content that we reasonably believe violates these Terms, infringes a third party's rights, or creates legal risk. Where reasonable, we will notify you and give you an opportunity to address the issue.

9. Intellectual Property

9.1 Service IP

The Service, including all software, code, models, design, graphics, text, trademarks, logos, the GrowLinkAI name, and all related intellectual property rights, are owned by us or our licensors. Except for the limited rights expressly granted to you under these Terms, we reserve all rights, title, and interest in and to the Service.

9.2 Limited License to You

Subject to these Terms and your payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your internal business or personal use during your Subscription term.

9.3 Feedback

If you provide feedback, suggestions, or ideas about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free, fully paid-up license to use that feedback for any purpose without compensation or attribution.

9.4 Third-Party Trademarks

Names of third-party products, services, and companies referenced in the Service or in our marketing materials (for example, LinkedIn and competitor product names referenced in comparison content) are the property of their respective owners. References are made for identification and lawful comparative purposes only and do not imply endorsement, affiliation, or sponsorship.

10. Privacy and Data Protection

Our collection, use, and disclosure of personal information in connection with the Service is described in our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you acknowledge our Privacy Policy.

If you are subject to the EU/UK General Data Protection Regulation, the California Consumer Privacy Act/California Privacy Rights Act, or other applicable data protection laws, additional terms (including a Data Processing Addendum where required) may apply. Enterprise customers may request a Data Processing Addendum by contacting privacy@growlinkai.com.

You are responsible for ensuring that your use of the Service, including the LinkedIn profiles and Customer Content you submit, complies with all applicable data protection laws, including obtaining any required consents from individuals whose information you process through the Service.

11. Third-Party Services

The Service interoperates with Third-Party Services, including LinkedIn, payment processors, AI providers, analytics providers, and integration partners. Your use of any Third-Party Service is governed by that party's own terms and privacy policy. We do not control and are not responsible for the availability, accuracy, content, or practices of any Third-Party Service. We may disable or modify integrations with Third-Party Services at any time.

12. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE AND ALL AI OUTPUT, ANALYTICS, AND RECOMMENDATIONS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR TRADE USAGE.

Without limiting the foregoing, we do not warrant that:

• The Service will be uninterrupted, error-free, secure, or available at all times;
• AI Output will be accurate, complete, current, or fit for any particular purpose;
• The Service will achieve any particular outcome, including any specific level of LinkedIn growth, followers, engagement, leads, pipeline, revenue, or commercial result;
• Any defect or error will be corrected; or
• The Service will continue to interoperate with any specific Third-Party Service, including LinkedIn.

You acknowledge that LinkedIn growth depends on many factors outside our control and that no result is guaranteed. Any examples, case studies, or projections are illustrative and not promises of performance.

13. Limitation of Liability and Indemnification

13.1 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL WE OR OUR AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUES, DATA, GOODWILL, BUSINESS OPPORTUNITY, OR LINKEDIN ACCOUNT VALUE, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

These limitations apply regardless of the legal theory (contract, tort, statute, or otherwise) and form an essential basis of the bargain between you and us. Some jurisdictions do not allow certain limitations of liability, in which case the limitations apply to the maximum extent permitted by law.

13.2 Indemnification

You agree to defend, indemnify, and hold harmless GrowLinkAI and its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your Customer Content; (b) your use of the Service in violation of these Terms or applicable law; (c) your violation of the LinkedIn Terms or any other Third-Party Service terms; (d) your infringement or misappropriation of any third party's rights; or (e) any content you publish based on AI Output.

14. Dispute Resolution; Arbitration; Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES YOU TO ARBITRATE DISPUTES WITH US ON AN INDIVIDUAL BASIS AND LIMITS YOUR RIGHTS TO BRING A LAWSUIT IN COURT OR PARTICIPATE IN A CLASS ACTION.

14.1 Informal Resolution First

Before filing any formal claim, you agree to first contact us at legal@growlinkai.com and attempt to resolve the dispute informally for at least sixty (60) days.

14.2 Binding Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service that is not resolved informally will be resolved exclusively by final and binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules (or Commercial Arbitration Rules for non-consumer disputes), rather than in court, except as set out below. The arbitration will be conducted in English by a single arbitrator. The seat of arbitration will be in [STATE OF INCORPORATION], United States, unless you and we agree otherwise. Judgment on the award may be entered in any court of competent jurisdiction.

14.3 Class Action Waiver

YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION. THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON'S CLAIMS AND MAY NOT PRESIDE OVER ANY CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING.

14.4 Exceptions

Notwithstanding the foregoing, either party may: (a) bring an individual claim in small claims court; and (b) seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights or to prevent unauthorized use of the Service.

14.5 Opt-Out

You may opt out of this arbitration agreement by sending written notice to legal@growlinkai.com within thirty (30) days of first accepting these Terms. Your notice must include your name, Account email, and a clear statement that you wish to opt out of arbitration. Opting out will not affect any other provision of these Terms.

15. Governing Law and Venue

These Terms are governed by the laws of the State of [STATE OF INCORPORATION], United States, without regard to its conflict of laws principles. Subject to Section 14, the state and federal courts located in [STATE OF INCORPORATION] will have exclusive jurisdiction over any dispute not subject to arbitration, and you consent to the personal jurisdiction of those courts.

16. Term, Suspension, and Termination

16.1 Term

These Terms apply from the time you first access the Service and continue until terminated as set out below.

16.2 Termination by You

You may cancel a paid Subscription at any time through your Account settings or by contacting support@growlinkai.com. Cancellation takes effect at the end of your then-current billing cycle. Except as required by law or expressly stated in these Terms, fees already paid are non-refundable. You may delete your Account at any time.

16.3 Termination or Suspension by Us

We may suspend or terminate your access to the Service, in whole or in part, at any time if: (a) you breach these Terms; (b) we are required to do so by law; (c) your use creates risk for the Service, other users, or third parties (including LinkedIn); or (d) for prolonged inactivity on a Free tier Account. Where reasonable, we will provide notice and an opportunity to cure.

16.4 Effect of Termination

On termination, your right to use the Service ends. We may delete your Customer Content after a reasonable retention period. You should export any data you wish to keep before termination. Sections that by their nature should survive termination (including Sections 7.3, 7.4, 8–15, and 17–19) will survive.

17. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will provide notice through the Service or by email to the address associated with your Account at least thirty (30) days before the changes take effect, unless a shorter period is required for legal or security reasons. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms. If you do not agree, you must stop using the Service and may cancel your Subscription as described in Section 16.2.

18. Beta and Pre-Release Features

From time to time we may offer features identified as “beta,” “preview,” “early access,” “roadmap,” or similar (“Beta Features”). Beta Features are provided “as is,” may be modified or discontinued at any time, may not be supported, and are subject to additional restrictions or terms we communicate at the time of release. Disclaimers and liability limitations in these Terms apply with full force to Beta Features.

19. General

19.1 Entire Agreement

These Terms, together with the Privacy Policy and any order forms or addenda we expressly enter into with you, constitute the entire agreement between you and us regarding the Service and supersede all prior agreements and understandings.

19.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable while preserving the parties' intent.

19.3 No Waiver

Our failure to enforce any right or provision of these Terms is not a waiver of that right or provision.

19.4 Assignment

You may not assign or transfer these Terms or any rights under them without our prior written consent. We may assign these Terms to an affiliate or in connection with a merger, acquisition, financing, or sale of assets. Any attempted assignment in violation of this section is void.

19.5 Force Majeure

We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including natural disasters, acts of war or terrorism, civil unrest, government actions, labor disputes, internet or telecommunications failures, third-party platform changes (including LinkedIn), or AI provider outages.

19.6 Notices

We may provide notices to you by email to the address associated with your Account, by posting in the Service, or through other reasonable means. You must send legal notices to us at legal@growlinkai.com and to [REGISTERED BUSINESS ADDRESS].

19.7 Relationship

These Terms do not create any partnership, joint venture, agency, employment, or fiduciary relationship between you and us.

19.8 Export and Sanctions

You represent that you are not located in, and will not use the Service in, any country subject to U.S. government embargoes, and that you are not on any U.S. government list of restricted parties.

19.9 Contact

For questions about these Terms, contact us at:

Email (general/support): support@growlinkai.com
Email (legal): legal@growlinkai.com
Email (privacy): privacy@growlinkai.com
Address: [REGISTERED BUSINESS ADDRESS]